In the ever-evolving landscape of mental health services, efficiency, adaptability, and client support are crucial. CedrusMed stands at the forefront of this transformation, specializing in Targeted Case Management and Community Mental Health services in Florida. As the mental health sector faces changing insurance regulations and increasing demand for fast documentation, CedrusMed’s engineering enhancements and customer support work together to ensure our clients stay ahead.

Swift Implementation of Client Requests

One of CedrusMed’s standout features is the speed and efficiency with which we implement client requests. In an industry where time-sensitive documentation and swift improvements are needed to cater to new regulations, CedrusMed excels. The company’s engineering team has developed a streamlined process to quickly adapt the software to meet each client’s unique needs.

Engineering Enhancements for Rapid Response

CedrusMed’s engineering enhancements are designed with one goal in mind: to provide the fastest possible implementation of client requests. CedrusMed can quickly roll out updates and new features by leveraging advanced technologies and innovative software design. This is especially beneficial for agencies that must quickly adapt to changes in the insurance landscape or new compliance requirements.

Superior Customer Support in a Shifting Insurance Climate

Navigating the complex and ever-changing world of insurance can be a daunting task for mental health providers. CedrusMed offers robust customer support to help clients manage these challenges. Our support team works collaboratively with legal counsel to handle the intricacies of insurance policies and regulations, providing clients with the assistance they need to maintain compliance and secure reimbursements.

Effective communication is the cornerstone of CedrusMed’s customer support. The support team is readily available to address any concerns, answer questions, and provide guidance on best practices. This level of support ensures that clients can focus on providing high-quality care to their patients.

At CedrusMed, we prioritize each agency individually, ensuring that every client knows their needs are valued and considered. The program’s communication channels are designed to receive and handle real-time client requests. Our customer support team efficiently collects client requests for engineering review and implementation through our dedicated customer support line and the convenient in-program “Submit a Request” feature.

After implementing requests, we notify the clients who made the requests and publish updates on the CedrusMed website. These updates are also accessible to all clients via the in-program “What’s New” feature. Keeping our clients informed about software changes ensures they feel confident and comfortable making future requests.

Enhancing the Speed of Progress Notes and Document Creation

For mental health professionals, timely and accurate documentation is critical. CedrusMed’s software is designed to streamline the creation of progress notes and documents, reducing the administrative burden on healthcare providers.

User-Friendly Interface

CedrusMed’s user-friendly interface allows for quick and easy documentation. The software’s intuitive design means that even those with minimal technical expertise can efficiently create and manage patient records. This saves time and ensures that records are accurate and up to date.

Why Choose CedrusMed?

CedrusMed’s commitment to innovation, customer support, and efficient documentation makes it the ideal choice for agencies specializing in Targeted Case Management and Community Mental Health services in Florida. Here is a summary of why CedrusMed stands out:

  1. Innovation: The cedrusMed development team continuously integrates cutting-edge technologies to enhance the reliability of our EHR software and streamline daily tasks for mental health specialists.
  2. Fast Implementation: CedrusMed’s engineering team ensures that client requests are implemented swiftly, keeping agencies agile and responsive.
  3. Exceptional Support: Their dedicated support team provides expert guidance, helping clients navigate the complexities of the insurance landscape.
  4. Standardized Documentation: With CedrusMed, creating and managing notes and documents is quick and hassle-free, allowing healthcare providers to focus on patient care.

Contact CedrusMed Today

In the competitive field of mental health services, choosing a software provider that understands the unique challenges and demands of the industry is crucial. CedrusMed not only meets these challenges but exceeds expectations, ensuring that our clients can deliver the best possible care to their patients.

To learn more about how CedrusMed can transform your agency’s operations and enhance your ability to provide exceptional care, visit CedrusMed’s website to schedule a Free Demo or contact our support team today.

About the Author: Aitana Martinez

Customer Success and Marketing Specialist at CedrusMed | Behavioral And Mental Health EHR. CedrusMed was born with the logical thinking of software engineers to fill a technological gap in the Mental Health industry; we bring 21st-century technology to Mental Health agencies. At CedrusMed, we love automation and cutting-edge technologies. We deliver technical expertise you can trust.


If you’re looking for a Mental Health EHR that is easy to use and backed by great customer service, look no further than CedrusMed. Contact us today to learn more about our Mental Health EHR or schedule a free demo.

Our team advisors will take care of your questions with priority.